We really liked the Grip Wash. It worked extremely well. Many of our grimy holds never looked so good, even with acid and a power washer.
- David - University
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Your service was so fast and professional!
- Sherri - School Account
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I have members here that only use So iLL products.
- Moses - Gym Account
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I don't know how you guys do it, but thanks. The other companies are very sluggish. It took almost three weeks for a hold set to come in from one and another came with the wrong bolts. Thanks for not being them. You guys have got your s**** together.
- Shawn - Online Customer
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Thanks, psyched to get them on the wall, your blems look better than most companies normal holds!
- Topher - Online Customer
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Just got the holds the other day, and I was so incredibly stoked when I opened the box that my eyes almost glazed over from not blinking. I started setting my first problem almost immediately. Sooooo sweet.
- Joshua - Online Customer
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You guys have the best customer service! It's refreshing to actually be able to talk with a person if need be instead of some automated email.
- Lauren - Online Customer
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You guys are just amazing. All of the things you do. All of the things you post. The events you go to. The things you support. Finding time to answer an email to me. I just have to say that it is tremendously impressive.
- Todd - Home Wall
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Thanks for keeping on top of the invoices. As you very well know, the climbing gym industry tends to be record keeping intensive. Your ability to stay on top of what I imagine is a heap of paperwork, speaks very highly of you. Our customers are happy with your creative shapes, and I’m happy with the way you handle business. Keep it up.
- Matt - Gym Account
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We have had zero breakage with your stuff while other manufacturers have been horrible.
- Kevin - University Account
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We got the new grips and we are totally stoked! The texture is amazing! And the fact that they don’t spin is an added bonus. Your forward thinking designs combine well with the creative, fun side of climbing really well. To top it all off I must say that you customer service has gone above and beyond anything I have ever experienced while dealing with a climbing industry related company. You guys do great work! We will definitely be purchasing from So Ill again in the future.
- J. Jones - Canadian Account
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Love the holds. It was one of those moments where you bust 'em out of the box and HAVE to set with them. I just finished building a new section of bouldering wall, and it was like getting new paints for a pearly white canvas.
- Pete - Gym Account
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I use you guys as an example in comparison to all other climbing companies. In customer overall service, you blow away every company on the market. No kidding! You guys check up on your dealers, send out x-mas cards, inform us every time you have new product. So iLL is awesome! If the world goes to crap and I have to give up the store all except one company, I will choose So iLL without hesitation! Rock on brothers!
- Marty - Retail Shop
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I think that we might need to start ordering more items at a time, because everything sells so darn fast. People really like the prices and the plastic itself.
- JR - Retail Buyer
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Our holds showed up the other week and they look sweet...I had them spewed out in the pro shop and it looked like a rainbow threw up. A sweet vision I must say.
- Shawn - Gym Account
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The boys here at the University are more excited about your holds coming in than the new batch of freshmen girls arriving!
- Marvin - University
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We are selling So iLL holds like ice cold beer on a hot beach!
- Tore - Distributor
